Privacy Policy
AfroTrader Academy (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency, care, and respect. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we retain it, and what rights you have over your information.
This Privacy Policy applies to all users of the AfroTrader Academy website located at afrotrader.net, including visitors, registered users, students, and subscribers (collectively referred to as “you” or “the user”).
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with this Policy, please discontinue use of the Platform.
Your privacy matters to us.
AfroTrader Academy does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used solely to operate, improve, and support your experience on the Platform.
1. Who We Are
AfroTrader Academy is an online trading education platform operated from Kampala, Uganda. We provide structured educational courses, tools, blog content, and community features for individuals seeking to develop knowledge and skills in Forex, Cryptocurrency Futures, and Synthetic Indices trading.
2. Information We Collect
We collect two categories of information: personal information that you provide directly to us, and non-personal information that is collected automatically during your use of the Platform.
2.1 Personal Information You Provide
We collect personal information when you interact with the Platform in the following ways:
- Account Registration: Full name, email address, username, and password when you create an account.
- Purchases and Subscriptions: Billing name and payment details when you purchase a course or subscribe to a plan. Payment transactions are processed by trusted third-party payment processors and AfroTrader Academy does not store your full card or banking details.
- Contact and Support: Name, email address, and message content when you contact us via our contact form or email.
- Community Participation: Username and any content you submit in community forums, comment sections, or discussion areas.
- Marketing Opt-In: Email address when you voluntarily subscribe to our newsletter or marketing communications.
2.2 Information Collected Automatically
When you visit the Platform, certain non-personal or technical information is collected automatically through cookies, web server logs, and analytics tools. This includes:
- IP address and approximate geographic location
- Browser type, version, and language settings
- Device type and operating system
- Pages visited, time spent on each page, and navigation paths
- Referring website or source through which you arrived at the Platform
- Cookie identifiers and session data
This information is used in aggregate form to understand how users interact with the Platform, identify areas for improvement, and optimise content delivery. It is not used to personally identify individual users unless combined with personal information provided directly.
Summary of Data Collection
| Data Category | Information Collected | Purpose of Collection |
| Account Registration | Name, email, username, password | Account creation and access management |
| Purchases and Payments | Billing details (via third-party processors) | Payment processing and subscription management |
| Platform Usage | IP address, pages visited, device and browser info | Platform improvement and analytics |
| Contact and Support | Name, email, message content | Responding to enquiries and support requests |
| Community Participation | Username, posts, comments | Community moderation and user experience |
| Marketing (Optional) | Email address | Sending educational updates and announcements |
3. How We Use Your Information
AfroTrader Academy uses the information collected for the following purposes:
3.1 Service Delivery and Account Management
- Creating and managing your user account
- Providing access to purchased courses, subscription plans, and Platform features
- Processing payments and managing subscription billing cycles
- Sending transactional emails including purchase confirmations, receipts, and account notifications
3.2 Platform Improvement and Analytics
- Analysing usage patterns to understand how the Platform is used
- Identifying and resolving technical issues, bugs, or performance problems
- Improving the structure, content, and functionality of the Platform
- Developing new features, courses, or tools based on user behaviour and feedback
3.3 Communication and Support
- Responding to enquiries, support requests, and feedback submitted through the contact form or email
- Sending important account-related notifications, policy updates, and security alerts
- Communicating course updates, new content releases, or significant Platform changes
3.4 Marketing Communications (With Your Consent)
- Sending newsletters, educational updates, and promotional communications to users who have opted in
- Informing you about new courses, trading tools, or community events
You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly at traders@afrotrader.net. Opting out of marketing communications will not affect the delivery of transactional or account-related emails.
3.5 Legal Compliance and Platform Protection
- Enforcing our Terms and Conditions and other Platform policies
- Detecting and preventing fraudulent activity, abuse, or security threats
- Complying with applicable legal obligations, regulatory requirements, or lawful requests from authorities
4. Legal Basis for Processing
Where applicable under data protection legislation, AfroTrader Academy processes your personal data on the following legal bases:
- Contractual Necessity: Processing required to fulfil our obligations to you under our Terms and Conditions, including providing course access and processing payments.
- Consent: Processing based on your explicit consent, such as subscribing to marketing communications. You may withdraw consent at any time.
- Legitimate Interests: Processing necessary for our legitimate business interests, including Platform security, fraud prevention, and improving user experience, where these interests are not overridden by your rights.
- Legal Obligation: Processing required to comply with applicable laws, regulations, or lawful requests from competent authorities.
5. Cookies and Tracking Technologies
AfroTrader Academy uses cookies and similar tracking technologies to enhance your browsing experience, maintain login sessions, and collect analytics data. A cookie is a small text file stored on your device by your web browser when you visit a website.
5.1 Types of Cookies We Use
- Essential Cookies: Required for the Platform to function correctly. These enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
- Analytics Cookies: Used to collect anonymised data about how users interact with the Platform, including pages visited, time on page, and navigation behaviour. This data is used to improve Platform performance and content.
- Functional Cookies: Used to remember your preferences and settings to personalise your experience on the Platform.
- Third-Party Cookies: Some third-party services integrated into the Platform, such as payment processors and analytics providers, may set their own cookies. These are governed by their respective privacy policies.
5.2 Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse, delete, or be notified before accepting cookies. Please note that disabling certain cookies may affect the functionality of the Platform, including the ability to log in or access premium content.
For detailed information on how we use cookies, please refer to our Cookie Policy.
6. Third-Party Service Providers
AfroTrader Academy works with a limited number of trusted third-party service providers to operate the Platform effectively. These providers are granted access only to the personal data necessary to perform their specific services and are contractually required to handle your data securely and in accordance with applicable privacy laws.
The categories of third-party providers we use include:
- Payment Processors: For securely processing course purchases and subscription payments. These providers operate under strict payment industry security standards (PCI DSS). AfroTrader Academy does not store your full payment card or banking credentials.
- Email Service Providers: For delivering transactional emails, account notifications, and, where consented, marketing communications.
- Website Analytics Providers: For collecting anonymised usage data to help us understand Platform performance and user behaviour. Data shared with analytics providers is aggregated and not personally identifiable.
- Hosting and Infrastructure Providers: For hosting the Platform’s website, databases, and technical infrastructure securely.
AfroTrader Academy does not sell, rent, trade, or otherwise disclose your personal data to third parties for their own commercial or marketing purposes.
7. Data Sharing and Disclosure
AfroTrader Academy will not share your personal data with any party outside of our trusted service providers described in Section 6, except in the following limited circumstances:
- Legal Compliance: Where we are required by law, regulation, court order, or lawful request from a competent government authority to disclose your information.
- Protection of Rights: Where disclosure is necessary to protect the rights, property, or safety of AfroTrader Academy, its users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of AfroTrader Academy’s assets, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your data.
- With Your Consent: Where you have given explicit consent for your data to be shared with a specific third party for a specific purpose.
8. International Data Transfers
AfroTrader Academy operates primarily from Uganda and stores data using hosting infrastructure that may be located in other jurisdictions. Where your personal data is transferred outside of your country or region, we take appropriate steps to ensure that such transfers are conducted in compliance with applicable data protection laws and that adequate safeguards are in place to protect your information.
By using the Platform, you acknowledge and consent to the potential transfer of your personal data across international borders for the purposes described in this Privacy Policy.
9. Data Retention
AfroTrader Academy retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and to comply with applicable legal, regulatory, and business obligations.
Our general data retention guidelines are as follows:
- Account Data: Retained for the duration of your active account and for a reasonable period thereafter to allow for account reactivation or to resolve disputes.
- Purchase and Billing Records: Retained for a minimum of 5 years to comply with financial and tax record-keeping obligations.
- Communication Records: Retained for as long as necessary to resolve the matter at hand and for a reasonable period thereafter.
- Analytics Data: Retained in anonymised or aggregated form and not subject to deletion timelines.
When personal data is no longer required, it is securely deleted or anonymised. You may request deletion of your data at any time, subject to our legal retention obligations, as described in Section 10.
10. Your Privacy Rights
Depending on your country of residence, you may have certain rights regarding your personal data. AfroTrader Academy respects and upholds these rights to the extent required by applicable law. Your rights include:
| Your Right | What It Means |
| Right of Access | Request a copy of the personal data we hold about you |
| Right to Rectification | Request correction of inaccurate or incomplete personal data |
| Right to Erasure | Request deletion of your personal data, subject to legal retention obligations |
| Right to Restriction | Request that we limit how we process your data in certain circumstances |
| Right to Portability | Request a structured, machine-readable copy of your data where applicable |
| Right to Object | Object to processing of your data for marketing or profiling purposes |
| Right to Withdraw Consent | Withdraw consent for data processing at any time where consent is the basis |
To exercise any of the above rights, please submit a written request to traders@afrotrader.net with the subject line “Privacy Rights Request” and include your full name, registered email address, and a clear description of your request. We will acknowledge your request within 5 business days and provide a substantive response within 30 days. In complex cases, we may extend this period by an additional 30 days, in which case we will notify you of the extension.
Please note that certain rights may be subject to limitations where retention of data is required by law, for the establishment or defence of legal claims, or to protect the rights of others.
11. Data Security
AfroTrader Academy implements appropriate technical, administrative, and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, destruction, or accidental loss. These measures include:
- Secure Sockets Layer (SSL) encryption for all data transmitted between your browser and our website
- Restricted access to personal data, limited to authorised personnel who require it to perform their role
- Use of reputable third-party services operating under recognised security standards
- Regular review and updating of security practices in line with emerging threats
While AfroTrader Academy takes data security seriously and applies reasonable safeguards, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your data. In the event of a data breach that is likely to result in a risk to your rights, we will notify you in accordance with applicable legal requirements.
What you can do to protect your account:
Use a strong, unique password for your AfroTrader Academy account. Never share your login credentials with anyone. Contact us immediately at traders@afrotrader.net if you suspect unauthorised access to your account.
12. Children’s Privacy
AfroTrader Academy is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect, process, or store personal data from individuals under the age of 18.
If we become aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that information from our systems and terminate the associated account. If you believe that we may have inadvertently collected data from a minor, please contact us immediately at traders@afrotrader.net.
13. Links to Third-Party Websites
The Platform may contain links to third-party websites, broker platforms, and external resources for educational reference and convenience. These links are provided as a service to users and do not constitute an endorsement of the linked site or its content.
AfroTrader Academy has no control over the content, privacy practices, or data collection activities of third-party websites. We strongly encourage you to review the privacy policy of any third-party website you visit before providing any personal information. AfroTrader Academy accepts no responsibility or liability for the privacy practices of any linked third-party site.
14. Marketing Communications and Opt-Out
AfroTrader Academy may send you educational newsletters, course announcements, and promotional communications where you have provided your consent to receive such communications.
You may withdraw your consent and opt out of marketing communications at any time by:
- Clicking the unsubscribe link included in any marketing email
- Updating your communication preferences in your account dashboard
- Sending an opt-out request to traders@afrotrader.net with the subject line “Unsubscribe”
Opting out of marketing communications will not affect your receipt of essential transactional emails such as purchase confirmations, account notifications, or security alerts, which are necessary for the operation of your account.
15. Changes to This Privacy Policy
AfroTrader Academy reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Any changes will be published on this page with a revised “Last Updated” date at the top of the document.
Where changes are material, we will endeavour to notify registered users by email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following any update to this Privacy Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.
16. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way AfroTrader Academy handles your personal data, please contact us through any of the following channels:
Email: traders@afrotrader.net
Contact Form: https://afrotrader.net/contact/
Response Time: We aim to respond to all privacy-related enquiries within 5 business days.
Thank you for trusting AfroTrader Academy with your information.
We are committed to handling your data responsibly, transparently, and in your best interest at all times.
