This Refund Policy outlines the circumstances under which refunds may or may not be issued for products and services offered by AfroTrader Academy.
1. Digital Products and Services
All products offered by AfroTrader Academy are digital educational products, including online courses, memberships, and access to premium community features.
Due to the nature of digital content, all sales are generally final.
2. Subscriptions
- Subscription fees are billed in advance on a recurring basis (monthly or annually, as applicable).
- You may cancel your subscription at any time through your account dashboard.
- Cancellation will stop future billing but does not entitle you to a refund for the current billing period.
3. One-Time Purchases
For one-time course purchases:
- Access is granted immediately after payment.
- No refunds will be issued once access has been provided, unless otherwise stated at the point of sale.
4. Exceptional Circumstances
Refunds may be considered at our sole discretion in exceptional cases, such as:
- Duplicate charges
- Technical errors preventing access to purchased content
Requests must be submitted within 7 days of purchase and will be reviewed on a case-by-case basis.
5. Chargebacks
Unauthorized chargebacks or payment disputes may result in:
- Immediate suspension of account access
- Termination of membership
We encourage users to contact AfroTrader Academy first to resolve any billing concerns.
6. Policy Changes
AfroTrader Academy reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
7. Contact
For refund-related inquiries, please contact AfroTrader Academy via the website.